Posts tagged: nairobi

The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations (now in print)

22 March 2016 0

I’m happy to announce a new paper to come out of our previous project studying Development and Broadband Internet Access in East Africa. The project looked at the role that changing connectivity in East Africa was having on three sectors of the economy: tea, tourism, and business process outsourcing (BPO). This paper, written with Laura Mann, focuses… Read More »