Posts tagged: bpo

The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations (now in print)

I’m happy to announce a new paper to come out of our previous project studying Development and Broadband Internet Access in East Africa. The project looked at the role that changing connectivity in East Africa was having on three sectors of the economy: tea, tourism, and business process outsourcing (BPO). This paper, written with Laura Mann, focuses… Read More »

New paper: “The Domestic Turn: Business Processing Outsourcing and the Growing Automation of Kenyan Organisations”

I’m happy to announce a new paper to come out of our previous project studying Development and Broadband Internet Access in East Africa. The project was a collaboration between myself, Tim Waema, Laura Mann, and Chris Foster and aimed to look at the role that changing connectivity in East Africa was having on three sectors of… Read More »

New paper: ‘Contradictory Connectivity: Spatial Imaginaries and Techno-Mediated Positionalities in Kenya’s Outsourcing Sector’

I am very happy to announce a new paper: ‘Contradictory Connectivity: Spatial Imaginaries and Techno-Mediated Positionalities in Kenya’s Outsourcing Sector.’ A pre-print is available below. Graham, M. 2015. Contradictory Connectivity: Spatial Imaginaries and Techno-Mediated Positionalities in Kenya’s Outsourcing Sector. Environment and Planning A. (in press). Abstract East Africa has traditionally been characterised by stark barriers to… Read More »